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Impexium

4 Reviews

Customer Service
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
Reliability
Customization

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Impexium believes AMS technology is no longer simply a productivity tool to perform tasks faster and cheaper, but should transform the way an association conducts business. Managing the business of your association should be simple and intuitive–allowing staff and members to work with the latest technology and convenience expected from the for-profit sector.

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Difficult to Use / Unreliable Data

Customer Service

Ease of Use

Reliability

Customization

Difficult to Use / Unreliable Data

There's a number of issues we have with Impexium, after being on the system for a few years now. We have a complex dues structure setup that always breaks after an upgrade, even after testing it in the Sandbox environment. We have customization that is an voluntary dues that can be opted out of, which cannot be adjusted by the member after an upgrade and prevents them from the ability to pay their dues online.

Submitted Nov. 17, 2023

Number of Thanks: 0

First AMS Platform - Impexium Rates High for My Association

Customer Service

Ease of Use

Reliability

Customization

First AMS Platform - Impexium Rates High for My Association

After an extensive search, my association contracted with Impexium to provide our first AMS platform. We were on a fast track to have a system up and running in 90 days in time for our first membership dues drive with the system. Impexium’s project manager was efficient and helpful as we navigated terms and processes with which we were unfamiliar. Fast forward four years later and we continue to be satisfied that we made the right decision to go with Impexium. While there have been many growing pains for both of us, the support team has been responsive and helpful.

Submitted Jun. 12, 2020

Number of Thanks: 5

Great new product!

Customer Service

Ease of Use

Reliability

Customization

Great new product!

My association went live with Impexium in 2016 transitioning from Personify. The changes on the new platform were great for association operations. Sometimes the program can be slow if a lot of staff are in the system at the same time but the Impexium staff is really nice and responsive to concerns and help. The product itself is very easy to use. My tip would be to take your time in the implementation and sales phase to make sure you are building out what you want.

Submitted Nov. 1, 2019

Number of Thanks: 3

The right move for us

Customer Service

Ease of Use

Reliability

Customization

The right move for us

We are a mid-size association and moved to Impexium last year. We transitioned from Netforum Pro. We have been very happy with the improvements we've gained from moving. We love that it has open API (yes, you should know something about API if you are responsible for selecting an AMS), and that it's web functionality allows us to make our system so member centric. They are very responsive in terms of support and have worked with us to configure our system and add requests to their roadmap.

Submitted Oct. 30, 2019

Number of Thanks: 0

All reviews are the opinions of reviewers and not ReviewMyAMS.

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Impexium

4 Reviews

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Difficult to Use / Unreliable Data

Difficult to Use / Unreliable Data

First AMS Platform - Impexium Rates High for My Association

First AMS Platform - Impexium Rates High for My Association

Great new product!

Great new product!

The right move for us

The right move for us