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Anticipatory of User Needs

Submitted Jul. 30, 2019
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
5
Reliability
5
Customization
5
Version: 
The most updated version of NOVI ams.
Membership Size: 
10,001-15,000
Industry Type: 
Housing and Real Estate
Organization Type: 
Hybrid, Mostly Individual
Primary Job Function: 
Other
Number of Years Using the AMS: 
1-3 years
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NOVI ams is a great platform. It has made the use of our website on the front end, much easier for our members. It has made the back end so organized and tidy and those in this office, don't feel like screaming at the operating platform the used to track out members, reports, invoices and everything else that an organization needs.

AMS Response

This. Is. Awesome. If we can deliver a system that continues to bring comments like "It's easy ... it just works", that's why this system was built. And if we can keep people from screaming at their computers or going "Office Space" on the equipment, all the better!