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Powerful software that takes care of more than memberships

Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
5
Reliability
5
Customization
5
Version: 
EMS 20.3
Membership Size: 
1,001-5,000
Industry Type: 
Healthcare
Organization Type: 
Hybrid, Mostly Individual
Primary Job Function: 
Technology
Number of Years Using the AMS: 
1-3 years

We have been using iMIS for three years. We began simply and now are starting to make the most of all the functionality that we have.  It is exciting and satisfying to continually improve what we do and have the system in place that lets us do that. We can work on each of our requirements and continue to build on the data we have within a system that also is updated and improved regularly. We appreciate the flexibility within the system and the ability to create what suits us best. We keep track of our members and try to offer them the best information we can as we learn more about them. Our system also keeps the data for the all the contacts we support and we are just completing a second instance of iMIS which we have implemented state-wide that allows us to administer and pay emergency funds as provided by the state goverment.